Kids get sick, we get it. They should stay home and get better! If you purchased monthly or semester-based classes, we happily offer sick day make-ups in which your child may elect to transfer the class to another scheduled class during the same month/semester in which your child is enrolled. If we receive no notice or notice after the class has started, you will be charged for the class. If you purchased a pack of classes (4 or 12) or a drop-in class, with notification of at least two hours prior to the start of class, you may keep your class to be used at a future date specified at the time of cancellation. Excessive sick days (more than three) are exempt from this policy and will be billed according to your enrollment package.
You may request to cancel your class/pack/semester for a full refund, up to 24 hours before the date and time of the first class. Cancellation requests made within 24 hours of the class date/time may receive a prorated refund, less the cost of your first class. If cancelling mid-semester, you may cancel a pack or semester of classes within 60 days of purchase and receive a prorated refund of 50% of the remaining classes. If canceling a monthly package, your child’s art classes will continue until the end of the existing monthly period and shall terminate at the completion of that period. You shall not be charged after a cancellation.
We live in a crazy world (not to mention an Earthquake Zone). If, by our judgement, it is deemed necessary to close the studio to maintain the health and safety of our students, their families or ours, or the health of the larger community, we reserve the right to do so, with or without notice. Reasons for closure include but are not limited to acts of God, terrorism, war, public health threats, earthquakes, severe weather, and fire threats. In the case of studio closures, no refunds will be issued. We will make every effort reschedule your child’s classes but do not guarantee a one-one replacement for missed classes.
If classes are cancelled due to teacher absence, all attempts will be made to reschedule the class. If this is not possible, at your request, you will receive voucher for a future class.
When you register and/or purchase a classes at Dancing Crayons Workshop, LLC, you agree to all of these terms.
Effective as of 03/12/2020.